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Repairs / Maintenance

Contact Inovity Technical Support:

800-452-7418
→ existing customers dial 7
→ all others please dial zero & request
technical support

-or-

Email Technical Support
Equipment Repair Request

Request a System Consultation

“The Inovity support staff has always provided prompt, professional and reliable service when called upon. We look forward to our continued relationship with Inovity on future projects.”

Jesse Pennington
Logistics Supervisor
, Nisshinbo Automotive Manufacturing

Contact Inovity Technical Support:

800-452-7418
→ existing customers dial 7
→ all others please dial zero & request
technical support

-or-

Email Technical Support
Equipment Repair Request

Factory-Authorized Service and Guaranteed Repairs for all Zebra and Honeywell Devices

Inovity offers full-service, factory-authorized repairs for virtually all makes and models of barcoding equipment.  Factory-trained technicians provide complete maintenance and repair services on all models of Zebra and Honeywell printers, scanners and mobile computers, and on other devices from different manufacturers as well.

Zebra OneCare and Honeywell Repair Services Contracts:
Equipment is covered for repairs above and beyond standard warranty

Inovity recommends purchasing a service agreement at the time of the sale to avoid outages and down-time waiting for repair completion.  Purchasing a service agreement up front ensures multiple years of repair coverage for your hardworking printers and mobile devices at a one-time cost, with protection that begins from the date of purchase. Equipment is covered for repairs above and beyond standard warranty and includes engineering changes/updates that are not available under warranty or non-contract repair. Not only do you get priority telephone response time and enhanced wear-and-tear service coverage, you can also ensure seamless workflows without stoppages with same-day replacements being shipped from a spare equipment pool*.  No downtime!

Initiate a Repair Request

Zebra OneCare For Printers

Zebra OneCare for Mobile Devices

Zebra OneCare logo

Protect your investment and help ensure your Zebra devices achieve maximum uptime and peak performance with Zebra OneCare support services.

Broken display? Cracked outer casing? Damaged scanner window? Worn out printheads? Damaged platen rollers? Zebra OneCare coverage plans go above and beyond the manufacturer’s warranty to cover it all, including normal wear and tear and accidental damage.

With Honeywell Repair Services, it’s easy to get the level of repair coverage and protection that makes the most sense for your business. And our repair services are now available in over 70 countries with global pricing and global standards of quality.

Choose from one of our new cost-effective Repair Service contract programs—Complete, Plus or Basic—to get the right amount of coverage and protection you need for your durable, rugged and ultra-rugged products. And for equipment not covered by a contract service plan, you can choose from our Non-Contract Repair Service offerings, which include flat-rate repairs, time-and-materials repairs and more.

Honeywell Repair Services

Honeywell Gold Performance Partner logo

Initiate a Repair Request

*Availability of replacement hardware is determined by level of coverage purchased.

Non-Contract Repairs

For those who prefer to handle their equipment service on an “as needed” basis, Inovity has solutions for you as well.  Simply contact your Regional Account Executive for current pricing on standard time-and-material repairs.  Both on-site and depot options are offered for printers; depot-only for scanners and mobile computers.  While turn-around times are not as fast for non-contract repairs, we do everything possible to get your equipment returned to original working condition quickly and economically.  A purchase order or credit card are required up front for all non-contract repairs.

Other Manufacturers

For non-Zebra or Honeywell printers and devices, Inovity can help you too.  We provide factory-trained repair services and maintenance contracts for virtually every model of barcoding and data collection equipment sold on the market today.  Call your Regional Account Executive to check the available coverage.

Get Free Zebra Printheads Forever
> Make an equipment repair request
Request a System Consultation

Know Where.

Know When.

Know How.