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Consumer Devices Cost 50% More to Operate

Consumer devices look attractive at first because they generally come with a lower initial price tag. But what appears to be a lower initial acquisition cost can end up having a higher total cost of ownership. For many businesses, making a consumer device field- and production-ready requires additional purchases of multiple accessories, easily inflating the acquisition price to more than the price of a purpose-built or rugged device with integrated capabilities. Today, many mobile computers are available in the familiar consumer device form factor. But are built to withstand the rigors of full-shift operations in the warehouse, manufacturing floor and in all aspects of healthcare. With significant drop ratings, industrial grade-glass,  extended support for hardware and modern operating systems, the overall total cost of ownership actually is less than any consumer device.

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Rugged Mobile Devices Cost Less To Operate Than Consumer Devices

Average total cost of ownership (TCO) for consumer devices is nearly 50% greater. A 1% increase in failure rate translates into more than 5% increase in TCO.

Post deployment costs (including supporting and downtime) can exceed 80% of total cost of ownership.

A 2% productivity increase can provide a return of $3K per user per year.

An IT Department supporting BYOD can spend an average of $170K extra per year to support consumer devices

Average device failure results in about 80 minutes of worker downtime. According to VDC Research, non-rugged devices are 100% more likely to fail than rugged devices.

*All information is from March 2013 report by VDC Research.

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