Device Sanitizing Guidelines for Mobile Computers, Tablets, Printers, and Scanners

For Multi-Shift-Use Devices That Are Not Healthcare Specific Hardware

With the current COVID-19 coronavirus pandemic, Inovity, along with our technology partners, recommend that you enact a device sanitizing policy for your company using original equipment manufacturer (OEM) guidelines. This will help to ensure that shared technology tools, in-use over multiple shifts, are getting properly disinfected on a routine basis to prevent them becoming potential sources of virus transmission. Most devices that have been developed for the healthcare setting come with a microbial resistant casing. Healthcare dedicated hardware, in addition to non-healthcare hardware should be cleaned and disinfected regularly.

Cleaning protocols for hardware vary by manufacturer and device type. Cleaning considerations have been developed by manufacturers during the initial product development and design process allowing for clear cleaning guidance prior to releasing the hardware to market. Each vendor may have specific guidelines for cleaning methods and acceptable cleaning agents to use. Some vendors have a one size-fit-all protocol, other’s may have specific guidelines for each type of equipment. We encourage you to visit your hardware vendors product page for the specific device User Guide to effectively clean and sanitize your equipment.

Some Basic Guidelines

For specific instructions for your type of device, Inovity recommends you follow the step-by-step instructions on how to thoroughly disinfect the casing, buttons, screen (if applicable) defined by the manufacturer in their users guide. In each guide you’ll also be able to confirm which cleaning agents are safe to use, including the purity or formulation levels for each ingredient, as well as the cleaning agents that should never be used along with precautions and best practices for handling the device during cleaning processes.

Please read the manufacturers recommended guidance before sanitizing your devices. You can always contact Inovity’s support team if you have questions.

Detailed device sanitizing guidelines for Zebra mobile computers:  For specific models of Zebra products, look up the User Guide for your exact model on the Support section of the Zebra website, search for your specific device, and simply search the document for “clean.”

Detailed device sanitizing guidelines for Honeywell mobile computers: Using a pre-moistened disinfecting wipe or cleaning solution applied to a clean or sterile cloth, you may gently wipe the hard, nonporous surfaces of the product. Following these instructions:

  1. Turn off the computer.
  2. Ensure that the battery is properly installed to prevent liquid from entering the device.
  3. Use a pre-moistened disinfectant wipe, or if using a liquid solution, apply the approved cleaning solution to a sterile cloth. Wring out any excess liquid.
  4. Wipe all surfaces of the Honeywell computer with the moistened cloth following the manufacturer’s instructions for use.
    • Wipe off the scanner window, camera lens, and flash area.
    • Do not allow any abrasive material to touch these surfaces.
    • Do not allow excess liquid to pool on the device.
  5. Keep a dry sterile cloth ready to dry the device after cleaning.
  6. Use a cotton-tipped swab to clean between the buttons and in other recessed areas of the computer.
  7. The cradle contacts should be cleaned monthly with a cotton-tipped swab dipped in isopropyl alcohol to provide the ideal charger-to-battery contact.
  8. Allow the computer to completely air dry before turning on the power and/or placing it in a charger.

Warnings/Precautions. Honeywell provides the following warning and precautions when cleaning Honeywell non-healthcare devices.

  1. Do not use bleach.
  2. Do not use the above cleaning solutions on fabric or leather surfaces.
  3. Always leave the battery installed when you clean the computer.
  4. Avoid pooling the cleaning solution on any part of the product to prevent moisture from entering any opening such as ports. The touchscreen, scanner and camera windows, buttons, and connector area require the most attention to prevent liquid from entering the device.
  5. Do not submerge the computer or device in any liquid.
  6. Follow all cleaning solution manufacturers’ instructions for use including all warnings and precautions.
  7. Bleach is corrosive to connectors and epoxy and can only be used on the Honeywell Healthcare product line.

Detailed device sanitizing guidelines for Datalogic mobile computers:

To disinfect scanner/device surfaces, Datalogic recommends using one of the two following solutions:

  • Isopropyl Alchohol (70% solution at a minimum)
  • Household Bleach (5-6% sodium hypochlorite) ½ cup bleach diluted in 1 gallon of water Both options are recommended by the CDC as effective disinfecting solutions.

Download Datalogic Covid-19 Guidelines

Detailed printer sanitizing guidelines for Zebra printers:  For specific models of Zebra products, look up the User Guide for your exact model on the Support section of the Zebra website, search for your specific device, and simply search the document for “clean.”

Detailed printer sanitizing guidelines for Honeywell printers:

Cleaning Exterior of the Printer

  1. Use a pre-moistened disinfectant wipe, or if using a liquid solution, apply the approved cleaning solution to a sterile cloth. Wring out any excess liquid.
  2. Gently wipe all surfaces of the Honeywell printer with the moistened cloth.
    • Wipe the front, back, sides.
    • Do not apply liquid directly to the printer.
    • Do not allow excess liquid to pool on the device.
  3. Use a cotton-tipped applicator to reach the tight or inaccessible areas.

Cleaning the Printhead
Clean the printhead on a regular basis to extend the life of the printhead and maintain print quality. You should clean the printhead each time your place media. The printer ships with a cleaning card, but you can contact your local Honeywell representative to order additional cleaning cards.

  1. Turn off the printer and disconnect the printer from power.
  2. Open the media cover.
  3. Remove the media and ribbon (if installed).
  4. Insert most of the cleaning card under the printhead and then lower the printhead.
  5. Pull out the cleaning card and raise the printhead.
  6. Wait approximately 30 seconds to allow the cleaning flue to dissolve the residue.
  7. Print a test label to check for print quality.
  8. Repeat steps 4 through 6 if necessary.
  9. If necessary, clean residue from the platen roller or tear bar with a cotton swap moistened with 70% isopropyl alcohol.
    1. Inspect the platen roller or tear bar to make sure you remove any material left from the cotton-tipped swab.
  10. After the parts are dry, replace the media (and ribbon).
  11. Close the media cover, reconnect power, and turn on the printer.

Cleaning the Media Guides
The upper and lower media guides are transparent to allow light to pass between the two parts of the label gap and label mark sensors. Keep these surfaces free from dust, stuck labels, and adhesive residue.

  1. Turn off the printer and disconnect the printer from power.
  2. Open the media cover.
  3. Remove the media and ribbon (if installed).
  4. Insert a cleaning card or a soft cloth soaked in isopropyl alcohol between the two media guides to clean them.
  5. Wait approximately 30 seconds to allow the cleaning fluid to dissolve the residue.
  6. After the parts are dry, replace the media (and ribbon).
  7. Close the media cover, reconnect power and turn on the printer.

Warnings/Precautions. Honeywell provides the following warning and precautions when cleaning Honeywell non-healthcare devices.

  1. Do not use bleach.
  2. Never spray the printer with water. Protect it from water when cleaning the premises.
  3. To avoid possible personal injury or damage to the printer, never insert any pointed or sharp object to the printer.
  4. Never use sharp tools for removing stuck labels. The printhead and rollers are delicate.
  5. Avoid pooling the cleaning solution on any part of the product to prevent moisture from entering any opening such as ports.
  6. Isopropyl alcohol is a highly flammable, moderately toxic, and mildly irritating substance.
  7. Follow all cleaning solution manufacturers’ instructions for use including all warnings and precautions.
  8. Bleach is corrosive to connectors and epoxy and can only be used on the Honeywell Healthcare product line.

Detailed device sanitizing guidelines for Zebra scanners:  For specific models of Zebra products, look up the User Guide for your exact model on the Support section of the Zebra website, search for your specific device, and simply search the document for “clean.”

Detailed device sanitizing guidelines for Honeywell scanners:

1. Turn off the scanner.
2. Ensure that the battery is properly installed to prevent liquid from entering the device.
3. Use a pre-moistened disinfectant wipe, or if using a liquid solution, apply the approved cleaning solution to a sterile cloth. Wring out any excess liquid.

Surface of Scanner
4. Gently wipe all surfaces of the Honeywell scanner with the moistened cloth.

  • Wipe the front, back, sides, top and bottom.
  • Do not apply liquid directly to the scanner.
  • Do not allow excess liquid to pool on the device near the scanner window, trigger, cable connector or any other area on the device.

5. Clean the trigger and in between the trigger and the housing.

  • Use a cotton-tipped applicator to reach the tight or inaccessible areas.
  • Use a cotton-tipped swab to clean between the tight and inaccessible areas of the scanner.

Scanner Exit Window
6. Clean the scanner exit window with a soft cloth or lens tissue that is suitable for cleaning optical materials such as eye glasses.

  • Dampen the cloth with water (or a mild soapy water solution).
  • If a detergent solution is used, rinse with a clean lens tissue damped with water only.

Scanner Charging Contacts
7. The scanner charging contacts should be cleaned monthly with a cotton-tipped swab dipped in isopropyl alcohol to provide the ideal charger-to-battery contact.

  • Gently rub the moistened cotton-tipped swab from side to side of the connector.
  • Rub all sides of the connector with the cotton-tipped swab.
  • Inspect the cradle contacts to make sure you remove any material left from the cotton-tipped swab.
  • Allow the isopropyl alcohol to air dry or dry with lint-free cloth or towelette.
  • Inspect the scanner contacts to make sure you remove any material left from the cotton-tipped swab
  • Make sure the cradle contacts are completely dry before applying electrical power.

Scanner Cradle
8. Use lint free cloth, cotton-tipped swab and isopropyl alcohol or pre-moistened alcohol wipe to remove debris and grease from surface of the cradle.

  • Disconnect the power cable from the cradle.
  • Gently rub the moistened cotton-tipped swab along the pins of the connector.
  • Slowly move the cotton-tipped swab from side to side of the connector.
  • Make sure you rub all sides of the connector with the cotton-tipped swab.
  • Inspect the cradle contacts to make sure you remove any material left from the cotton-tipped swab.
  • Allow the isopropyl alcohol to air dry or dry with lint-free cloth or towelette.
  • Make sure the cradle contacts are completely dry before applying electrical power.
  • Inspect the cradle to make sure you remove any material left from the cotton-tipped swab and/or cloth during the cleaning process.

Air Dry
9. Allow the scanner to completely air dry before turning on the power and/or placing it in a charger.

Warnings/Precautions. Honeywell provides the following warning and precautions when cleaning Honeywell non-healthcare devices.

  1. Do not use bleach.
  2. Do not use cleaning solutions on fabric or leather surfaces.
  3. Always leave the battery installed when you are cleaning.
  4. Avoid pooling the cleaning solution on any part of the product to prevent moisture from entering any opening such as ports.
  5. Do not use abrasive wipes or tissues on the image scanners’ window-abrasive wipes may scratch the window.
  6. Do not submerge the image scanner in any liquid. The image scanner’s housing is not water tight.
  7. Follow all cleaning solution manufacturers’ instructions for use including all warnings and precautions.
  8. Bleach is corrosive to connectors and epoxy and can only be used on the Honeywell Healthcare product line.

Detailed device sanitizing guidelines for Datalogic scanners:

To disinfect scanner/device surfaces, Datalogic recommends using one of the two following solutions:

  • Isopropyl Alchohol (70% solution at a minimum)
  • Household Bleach (5-6% sodium hypochlorite) ½ cup bleach diluted in 1 gallon of water Both options are recommended by the CDC as effective disinfecting solutions.

Download Datalogic Covid-19 Guidelines

Know Where.

Know When.

Know How.