At its 450,000 sq. ft. Eagle Logistics facility in Tyrone, Pennsylvania, Smith Transport receives 600 to 800 pallets per day through 45 dock doors. When inbound pallets are received, Smith’s warehouse management system generates new product routing or storage labels to track pallets within the facility. Fork-lift operators would put the pallets away, then return to a centralized printing station where the new labels were printed, then go back to the pallet location and re-label the products for internal tracking and outbound distribution purposes.
Inefficiencies in time management and errors in re-labeling the pallets were causing increased problems for Smith Transport. Incorrectly-labeled pallets would be mis- directed, mis-shipped or lost in the system. Smith needed to streamline their receipt of products, labeling and put-away.
Inovity, formerly BarCode ID Systems, provided a complete mobile printing solution for Smith Transport’s warehousing application, furnishing them with wireless printers, media and annual depot service coverage for their mobile printers. Inovity installed 15 Zebra Technologies QL420 mobile printers with 4×6 direct thermal labels for use by warehouse fork lift operators who could then label pallets properly at the point of receipt, before product was put away. Using the QL420 printers connected to Smith Transport’s Wireless LAN, operators would re-label pallets immediately with internal routing/license plate labels, virtually eliminating mislabeled pallets. Inovity also provided full depot service coverage for all Zebra printers to ensure Smith was protected when printers required maintenance or repairs.
Inovity provided a total mobile printing solution for Smith Transport’s logistic warehouse operation. The QL420 mobile printers increased operator efficiencies, improved material handling times and decreased rerouting problems. With operators printing identification labels at the point of put-away, Smith Transport was able to avoid the confusion and errors of applying labels to pallets as a secondary step or function. Since system implementation, Smith Transport has seen a significant reduction in mis-labeled and mis-handled pallets, considerable gains in fork-truck put-away efficiencies and a significant reduction in labeling errors. By implementing a mobile printing solution in their warehouse operation, Smith Transport has improved warehouse accuracy, reduced mishandled freight costs and improved operating efficiencies.